Address
Studio 03
SUM Studios
1 Hartley Street
Sheffield
S2 3AQ
[email protected]
0114 399 1023
Virtual Tour FAQ’s
Our most frequently asked questions
On site:
The honest answer is every project is different, factors such as the size, intricacy and complexity of the space can all impact the time required to effectively 3D scan a building.
However, we can provide some ballpark timings based on our real world experience:
- 3-5 bed residential property will take approx 1 to 2 hours to shoot
- A 20,000 Sq Ft open plan office demise will take approx 3 to 4 hours to shoot
- A 20,000 Sq Ft gym with lots of equipment and mirrors will take approx 4 to 6 hours to shoot
- A 100,000 Sq Ft convention center will take approx 2 days to shoot
Post production:
Again this can vary depending upon the project but as a general rule we aim to have the virtual tour back for review within 5 to 7 working days.
Once the tour has been reviewed by the client we’ll then look at adding in any data-tags to the tour. This part of the process is usually a collaboration between us and the client to determine what information, photos, video or audio needs adding to the tour and where is best to add that content. How long this takes is often determined by the client’s readiness with their content but usually it’s a couple of days.
For most use cases, getting the best results from a virtual tour means shooting the property or business when footfall is at a minimum, this could be on a weekend or in an evening. Our team is happy to shoot during these times (at no extra cost) to ensure the best end result.
Having a staff member to escort our team out of hours can sometimes be a challenge for our clients. In these cases we’re happy to collect a key during office hours then conduct the shoot without an escort. We pride ourselves on our experience and professionalism so will always conduct ourselves accordingly while unaccompanied.
There are cases where this may not be appropriate, such as scanning a construction or high voltage site. For these projects we may require an escort for health and safety reasons.
Virtual tours are hosted online, similar to a website. This allows your virtual tour to be interactive and exploreable without the need to use a program or app. Viewers will be able to open your virtual tour on everything from an iphone to a desktop PC. This also enables the virtual tour to be embedded right onto a webpage or property listing.
With this in mind, when Scene3D deliver your virtual tour we’ll send you 3 links:
- Virtual tour URL – This is a link to open the virtual tour in your web browser. This link is great to quickly share over email, whatsapp or text message.
- Virtual tour embed code – This is a piece of code called an iframe, used to add the virtual tour to your website, similar to how you embed a youtube video.
- Dropbox link – We’ll also provide a link to a dropbox folder containing images, a teaser video and a QR Code to help you get the most out of your virtual tour.
As we mentioned above, virtual tours are hosted online. This does mean there are some associated renewal costs, similar to hosting a website.
At Scene3D we charge £45 +VAT per year to keep the virtual tour live. Hosting is also included for the first 12 months.
As a virtual tour is a detailed view of a space that can be viewed from anywhere in the world, 24 hours a day, it’s a reasonable concern to worry who could be taking a look. The truth is just like posting on social media or youtube, a virtual tour is as safe as you decide it to be.
During post-production, there’s a variety of options to adjust the security level of your virtual tour. These include: passwords, privacy settings, sharing settings and the blur tool. Each of these options can be tailored to meet your needs. For example, a residential property agent may want as many people as possible to view the virtual tour, increasing the number of enquiries. Whereas an architect who’s virtual tour is for their team’s reference only, may wish to add a password.
A virtual tour is a piece of ‘reality capture’ content. This means they are designed to look as true to life as possible. While this is great for giving an honest depiction of a space it does limit the options that a virtual tour provider has to edit during post production.
Unlike traditional photographs, it’s not possible to open a virtual tour in a program like photoshop then edit the visuals of a space.
However, virtual tour providers do have some options to edit a virtual tour. If something personal like a letter or a family photo is accidentally visible during the shoot, there is a blur tool available. This allows us to carefully ‘brush out’ these items, making sure privacy is maintained.
It’s also possible to ‘hide’ positions in a virtual tour. So if, during the review phase, you spot something you’d prefer not to display, we may be able to hide that scan position.
Data tags are clickable hotspots in your virtual tour that can contain additional content. Data-tags can contain text, photos, video, audio or web links and are one of the best ways to maximize the value and effectiveness of your virtual tour.
Scene3D offers unlimited data-tags for your virtual tour without any extra charges. Our expert team will to work with you to optimize the placement, quantity, and content of these data-tags, ensuring your virtual tour achieves its full potential.
Our team works all over the UK and sometimes even europe.
We’ve worked on everything from remote hotels in the Scottish highlands to high rise offices in the center of Berlin. If required, we will always agree any travel costs with a client at the quotation stage.
Testimonials
Sally Williams
Director – MBA Lettings
We have had the most fantastic service from Brook and his team. The virtual tours have meant we can continue to safely let houses during the pandemic and we are thrilled with the quality of each one. A pleasure to work with – we highly recommend!
Emily Bradford
SALES MANAGER – BLENHEIM PARK ESTATES
We started using Scene3D in the early days of their business beginning and have seen their team strengthen throughout this time.
They offer a fantastic quality product at competitive prices and nothing is too much trouble. We will continue to work with Scene3D and would certainly recommend without hesitation.
David Cartwright
Store Manager – Atkinsons of Sheffield
Exceeded our expectations, and then some! The quality of the imagery and virtual tour as a whole is fantastic. The team were a pleasure to work with, provided great advice, and support in terms of how we can best utilise the technology. Already booked them again to refresh for us on a regular basis.
Ryan Collins
Director – Smokin’ Bull, Zombie Uprising and Melissa Hair & Beauty Salon
Having used these guys multiple times now, we are giving our customers the chance to get interactive with our businesses. We’ll be implementing 3D scans across all our businesses going forward.
Tony Choker
Director – Thornsett Properties
Great service by Alex and Brook – the tours have helped potential tenants to view our properties without the need to visit. This is especially useful for international tenants. The whole process from start to finish has been dealt with professionally, efficiently and promptly.
Mick Siggs
Finance Manager – MBA Lettings
The 3d virtual tours from Scene3D are excellent and the students love them! They can virtually walk around the house as many times as they like before narrowing down their search for properties, without having to trawl the streets in the dark, cold and wet. The high definition quality of the product shows off the quality of the properties to perfection. I can’t recommend them enough.
Max Pickering
Assistant Surveyor – Commercial Property Partners
Excellent 3D walk arounds produced for several of our properties. Great friendly team and always provide a quick turnaround! Would recommend
Susan Connie Marsh
Director – PA Properies
Scene3D have been amazing to work with. Great communication, flexible and very professional. The results look fantastic and are already helping us let our properties, especially in the current situation when in-person viewings are less likely to happen and need to be limited. They deliver the final tours, images and videos very quickly and we will, without a doubt, work with with them again. Cannot recommend Scene3D enough.
Adrian Bagnoli
Owner & Founder, Cubana Tapas Bar
Fantastic, professional service with a truly stunning end product. I would definitely recommend to any venue or bar looking to increase their online presence in an interesting way.
Alex Milburn
Director – Lusso Management
Great experience from start to finish! Very professional outfit with a fantastic end result. Scene3D did a full virtual walkthrough of a property that I have recently renovated and it sold within 7 days!
Joanne Pickering
Director – Lettings HQ
Great service from Scene3d, would highly recommend!!!